Contact Us

We’d love to hear from you.

Whether you have a question about your order, sizing, delivery, or anything else — our team is here to help.

Customer Support

For all order-related queries, please contact us via:

Email: kossywear@gmail.com
Response Time: 24 Hours

Order Support

Please include the following when contacting us about an order:

• Full name used at checkout

• Order number

• Email address used for purchase

• Clear description of your query

This helps us assist you faster.

Business Hours

Monday – Friday: 08:00 – 17:00
Weekends & Public Holidays: Closed

Where We Are

Kossyco is an online store based in South Africa, delivering nationwide.

Need Help?

For quicker answers, you may also check:

• Shipping Policy

• Returns Policy
  

We aim to respond as quickly as possible and ensure you have the best experience with Kossyco.

Thank you for shopping with us.