TERMS OF SERVICE

Welcome to Kossyco. By using our website and purchasing from us, you agree to the following terms and conditions.

Overview

This website is operated by Kossyco. Throughout the site, the terms “we”, “us” and “our” refer to Kossyco. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction.

Products & Availability

We aim to display our products as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect product colours.

All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time without notice.

Pricing

All prices are listed in South African Rand (ZAR) and are subject to change without notice.

We reserve the right to modify or discontinue products without liability.

Orders

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Suspected fraud or unauthorised transactions

  • Pricing or listing errors

  • Stock availability issues

Shipping

Orders are processed within our stated processing times and delivered via our courier partners.

Estimated delivery time is 1–4 working days within South Africa. Delays may occur due to factors outside our control.

Returns

We offer a 30-day return policy on eligible items.

For hygiene reasons, underwear and lingerie items are non-returnable and final sale.

Returned items must be unworn, unused, and in original condition.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be processed to your original payment method within a reasonable timeframe, depending on your payment provider.

Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information purposes only.

Third-Party Services

We may use third-party services (such as payment gateways and shipping providers). We are not responsible for any issues arising from their services.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting on the website.

Contact Information

If you have any questions about these Terms, please contact us via email: kossywear@gmail.com

Thank you for shopping with Kossyco.