SHIPPING POLICY

At Kossyco, we aim to deliver your order quickly, safely, and reliably across South Africa.

Processing Time

All orders are processed within 24 hours after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Delivery Time

We offer fast nationwide delivery across South Africa.

Estimated delivery time is:

• 1–4 working days depending on your location

Please note that delivery times may vary slightly during peak periods, sales, or due to courier delays outside of our control.

Shipping Costs

We provide free shipping on all orders

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS so you can follow your delivery in real time.

Incorrect Address

Please ensure your delivery address is entered correctly at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Delivery Issues

If your parcel is delayed, missing, or damaged, please contact our support team as soon as possible so we can assist you.

Contact Us

If you have any questions about shipping or your order, please reach out via email: kossywear@gmail.com and we’ll be happy to help.

Thank you for shopping with Kossyco.